At Remota Patagonia Lodge, we value your trust and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with us through our website, emails, or other channels.

1. Data Collection

We may collect personal information when you:

• Make a booking or inquiry.
• Subscribe to our communications.
• Use our website and its tools (forms, booking engine, cookies, etc.).

The data may include your name, email, phone number, payment information, and travel preferences.

2. Use of Information

Personal information is used exclusively to:

• Manage bookings and contracted services.
• Respond to inquiries and requests.
• Send communications about news, offers, or updates from the lodge (if you have authorized it).
• Improve user experience and the performance of our website.

3. Consent

By providing your data, you authorize its use for the purposes mentioned above. You may withdraw your consent at any time by unsubscribing from our communications.

4. User Rights

You have the right to access, rectify, update, or request the deletion of your personal data. To exercise these rights, please contact us at [hotel’s email address].
Data will not be deleted if there is a legal obligation to retain it or if deletion could affect the rights of third parties.

5. Security

We adopt appropriate technical and organizational measures to protect information against unauthorized access, loss, or misuse, in compliance with current regulations.

6. Communications

We may send information related to services, promotions, or news from Remota Patagonia Lodge. You can unsubscribe from these communications at any time by using the link included in our emails.

7. Cookies

Our website uses cookies to optimize navigation and collect usage statistics. These may include:

• Performance cookies: help improve website functionality.
• Analytical cookies: tools such as Google Analytics to understand how the site is used (anonymous data).
• Third-party cookies: linked to social media, maps, or other integrated services (e.g., YouTube, Facebook, Google Maps).

You can disable cookies from your browser settings.

8. Data Disclosure

We will only share your personal information when strictly necessary to comply with legal obligations or to protect user safety.

 At Remota Patagonia Lodge, your privacy is a priority. If you have any questions about this policy, please contact us at reservas@remota.net